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Access Service - Student Guide

Frequently Asked Questions

  1. Are services available for graduate students or part-time students?

    2. Yes. All Access Service programs and services are available to all registered students whatever their documented condition, program of studies or academic standing.

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  2. Can I take a reduced course load?

    3. For some conditions and functional limitations, this is a suitable adaptive measure. It is important to discuss this with an academic advisor in your faculty as well as with your AS specialist for expert advice.

    Reducing a course load may have financial implications if you are a loan or bursary recipient. The Financial Aid and Awards Office can clarify the potential impact of a reduced course load on your personal circumstances.

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  3. Does the University of Ottawa give unlimited time for exams?

    4. No. Supplemental time for exams is never unlimited, and while extra time is a useful if not necessary adaptive measure, it is not the only option for evaluation.

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  4. How do I go about getting a note-taker, a tutor or a sign language interpreter?

    5. It is advisable to make arrangements early in the semester for these services. You will need to meet with an AS specialist to determine the need for such services as well as what procedure to follow.

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  5. If one of my adaptive measures is transcription, where do I go to get the service?

    6. The Access Service provides transcription services on site. These services are available to students in need of alternative format documents such as e-text, Braille, audio-digital, large print, etc.

    For more inforamation, see our section on Transcription Services.

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  6. Is assistive technology available at the University of Ottawa?

    7. Yes, a wide variety of assistive technologies is available on campus. To have access to these locations, you will first need to meet with AS specialists who will assess your needs, make recommendations on the technology best suited to your needs, and provide you with introductory training.

    You will also be given an access card to allow you to work in any of the technology rooms. Rooms are available on a first come, first served basis. Check the main reception counter for hours of operation and location of the rooms.

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  7. Is there a special admissions process for students with disabilities?

    8. All students are admitted under the same criteria and are expected to meet the same academic requirements. Certain faculties, Arts and Social Sciences in particular, will take some students who are just short of meeting all admissions criteria. These students are given probationary status.

    Appropriate documentation and letters of support should accompany your request for admission.

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  8. What if I need a sign language interpreter?

    9. It is important to plan for sign language interpretation before the start of the semester. Book an appointment with the AS as soon as your course schedule is set.

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  9. What other services are available?

    10. You can find out more about the other services offered on campus by contacting a student mentor in your faculty, the Association for the Special Needs (ASN) or InfoService. Check www.uOttawa.ca to get details on all on-campus services.

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  10. What should I do if I have special housing needs?

    11. A number of rooms in residence are reserved for students with special needs. Housing, in close collaboration with the Access Service, can provide you with a room that meets your needs

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